What information do we collect?
When you visit handbellworld.com, we collect some information that is not user specific:
- Browser type - To optimize our site for the latest technology of our customers.
- Referral site - This lets us know if our users are coming from other sites and which ones.
- Movement through our site - We keep track of the pages visited to understand where our visitors spend their time and where we may improve the navigation or functionality.
When you order from Handbell World, we collect personal information such as:
We fulfill your orders based on the information given above. Jeffers Handbell Supply and handbellworld.com do not send unsolicited e-mail. When you purchase from handbellworld.com, we will contact you by e-mail to confirm your order. We ask for your phone number in the event that a customer service representative needs to contact you and cannot reach you by e-mail. Credit card information is used to bill you for products you have ordered.
- First and last name
- Billing Address
- Shipping Address
- E-mail Address
- Phone Number
- Credit Card account number
- Titles and descriptions of items you order from us
Is your information used for any other purposes?
We require only the information we need to safely process your order or contact you about your transactions. It is used exclusively for those purposes.
Will your information be given to any other party?
Your information is not shared with any other party.
How do you correct inaccurate information?
You can update your basic account information at any time by viewing the MY ACCOUNT page.
How do we protect your information?
Handbellworld.com employs a powerful 256-bit encryption Secure Socket Layer (SSL) technology in all areas where your personal identity is required. For your protection, handbellworld.com is presently certified by Network Solutions, one of the many certificate issuing authorities on the internet. You may view the certificate by clicking the emblem on the lower right side of most any Handbell World page. Seeing the protocol "https" in the address and a padlock in the status bars of your browser assures you that we are Jeffers Handbell Supply and that we are employing SSL security.
Where does my information live?
Your account information and order history is stored on a server behind our firewall so you needn't worry about hackers. All transaction information is processed through encrypted channels. Your credit card and billing information cannot be read as it travels to our secure servers.
What are cookies and how do we use them?
Cookies are small bits of data that are sent to your browser and stored on your computer's hard drive. Your cookie may be set at various times during your interaction at Handbell World. If it is not set already, you will need to set your browser to accept cookies if you want to add items to your shopping cart
How to I set my browser to accept cookies?
In Internet Explorer, choose View, Internet Options, click on the Advanced Tab, scroll down to Security. Cookies are the 11, 12, and 13th options under security. Make sure that "Always accept cookies" is chosen. Click on Apply. If Apply is darkened or you have clicked it, click on OK. Your browser is now set to accept cookies and you may use our shopping cart feature. If you would like to change your browser back to not accept cookies once you are finished shopping, go through the same steps as above except choose, "Disable all cookie use."
In Mozilla Firefox, choose Edit, Preferences, open the category Privacy. Make sure that the dropdown selection under History is set to Remember History. "
How do you contact Jeffers Handbell Supply?
You may contact us via any of several routes. The secure contact form, which is accessible at the bottom of most every page. E-mail at Support@jhsbell.com or call 1-800-JHS-BELL (1-800-547-2355).
Our mailing address is:
Jeffers Handbell Supply, Inc
P.O. Box 1728
Irmo, South Carolina 29063-1728